For bots with Subscription Messaging approved, Surveybot works exactly the same as it always has. 

For bots without Subscription Messaging approved, the following applies:

  • Reminders - only 1 reminder can be sent 1 day after a respondent starts your survey.
  • Panel campaigns - are disabled for bots that don't have Subscription Messaging approved.

The status of Subscriptions for your bot are updated in Surveybot. This is located on your bot page under "Subscriptions". In this page page you can also retrieve your Subscription messaging approval status.

The steps to apply for Subscription Messaging can be found in our help article here.

If you have any issues or want advice on how to apply for Subscription Messaging don't hesitate to reach out to us.

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