Facebook Messenger

22 articles in this collection
Written by Liam

Facebook Messenger's EU Privacy Law Changes and Surveybot

Facebook has made a number of changes to comply with the new EU Privacy Laws find out if and how they effect your Surveybot surveys.

Written by Liam
Updated over a week ago

How To Apply For Facebook Subscription Messaging

Apply for Facebook Page messaging to send surveys on a regular basis to your subscribers.

Written by Liam
Updated over a week ago

How to survey your website visitors

Written by Liam
Updated over a week ago

How to sync new Facebook pages to Surveybot

Sync new pages in to your Surveybot account.

Written by Liam
Updated yesterday

How to create Chatbot polls

See how you can use our poll feature to send out Chatbot polls to your audience in Facebook Messenger.

Written by Liam
Updated over a week ago

Getting Started

1. Create your Survey

How to set up your survey page and connect it to Facebook Messenger.

Written by Liam
Updated over a week ago

2. Create a Welcome Message

How to greet the respondent and give some context to your survey.

Written by Liam
Updated over a week ago

3. Add Questions to your Survey

How to create different question types for your survey.

Written by Liam
Updated over a week ago

4. Set Up Logic to Map your Survey Questions

How to use Send and Skip Logic to improve your survey.

Written by Liam
Updated over a week ago

5. Add a Finish Message to your Survey.

How to send a final message to your respondents using logic.

Written by Liam
Updated over a week ago

6. Preview your Survey

How to preview your survey inside messenger.

Written by Liam
Updated over a week ago

7. Customise your Survey using Logic

How to utilise different logic options to customise answer/question mapping

Written by Liam
Updated over a week ago

8. Re-engage Respondents that Do Not finish

How to set up re-engagement rules

Written by Liam
Updated over a week ago

9. Use Campaigns to Collect Responses for the Survey

How to recruit panel subscribers and distribute responses

Written by Liam
Updated over a week ago

Quick Tips

How to setup Surveybot as the 'Primary Receiver' for your Facebook page

Written by Liam
Updated over a week ago

How to hide bot conversations from your 'Page Inbox' in Facebook and fallback to a human when needed

Use live chat in Facebook for your page and hide the conversations when the respondent is talking to your Surveybot bot.

Written by Liam
Updated over a week ago

Saving answers to respondent fields

How to save answers from respondents to help you segment your panels

Written by Liam
Updated over a week ago

Connect your Survey to your Facebook Page

How to connect to your Facebook page or change page

Written by Liam
Updated over a week ago

Campaigns

Using Facebook Ads to Promote your Surveys

Written by Liam
Updated over a week ago

Sending Surveys Directly over Facebook Messenger

Written by Liam
Updated over a week ago

Using Facebook Posts to Promote your Surveys

Written by Liam
Updated over a week ago

How to create a trigger campaign

Trigger campaigns enable you to automatically send your survey when an event occurs like another survey being completed.

Written by Liam
Updated over a week ago