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Facebook Messenger
22 articles in this collection
Written by
Liam
Facebook Messenger's EU Privacy Law Changes and Surveybot
Facebook has made a number of changes to comply with the new EU Privacy Laws find out if and how they effect your Surveybot surveys.
Written by
Liam
Updated over a week ago
How To Apply For Facebook Subscription Messaging
Apply for Facebook Page messaging to send surveys on a regular basis to your subscribers.
Written by
Liam
Updated over a week ago
How to survey your website visitors
Written by
Liam
Updated over a week ago
How to sync new Facebook pages to Surveybot
Sync new pages in to your Surveybot account.
Written by
Liam
Updated over a week ago
How to create Chatbot polls
See how you can use our poll feature to send out Chatbot polls to your audience in Facebook Messenger.
Written by
Liam
Updated over a week ago
Getting Started
1. Create your Survey
How to set up your survey page and connect it to Facebook Messenger.
Written by
Liam
Updated over a week ago
2. Create a Welcome Message
How to greet the respondent and give some context to your survey.
Written by
Liam
Updated over a week ago
3. Add Questions to your Survey
How to create different question types for your survey.
Written by
Liam
Updated over a week ago
4. Set Up Logic to Map your Survey Questions
How to use Send and Skip Logic to improve your survey.
Written by
Liam
Updated over a week ago
5. Add a Finish Message to your Survey.
How to send a final message to your respondents using logic.
Written by
Liam
Updated over a week ago
6. Preview your Survey
How to preview your survey inside messenger.
Written by
Liam
Updated over a week ago
7. Customise your Survey using Logic
How to utilise different logic options to customise answer/question mapping
Written by
Liam
Updated over a week ago
8. Re-engage Respondents that Do Not finish
How to set up re-engagement rules
Written by
Liam
Updated over a week ago
9. Use Campaigns to Collect Responses for the Survey
How to recruit panel subscribers and distribute responses
Written by
Liam
Updated over a week ago
Quick Tips
How to setup Surveybot as the 'Primary Receiver' for your Facebook page
Written by
Liam
Updated over a week ago
How to hide bot conversations from your 'Page Inbox' in Facebook and fallback to a human when needed
Use live chat in Facebook for your page and hide the conversations when the respondent is talking to your Surveybot bot.
Written by
Liam
Updated over a week ago
Saving answers to respondent fields
How to save answers from respondents to help you segment your panels
Written by
Liam
Updated over a week ago
Connect your Survey to your Facebook Page
How to connect to your Facebook page or change page
Written by
Liam
Updated over a week ago
Campaigns
Using Facebook Ads to Promote your Surveys
Written by
Liam
Updated over a week ago
Sending Surveys Directly over Facebook Messenger
Written by
Liam
Updated over a week ago
Using Facebook Posts to Promote your Surveys
Written by
Liam
Updated over a week ago
How to create a trigger campaign
Trigger campaigns enable you to automatically send your survey when an event occurs like another survey being completed.
Written by
Liam
Updated over a week ago